6.6 Критерии оценки (Evaluation criteria)

Develop well-defined evaluation criteria to determine if acting on an agreement had the desired effect.

go for simple and unambiguous criteria and document them (to avoid discussion or unnecessary dialogue when reviewing your agreements)
define actionable metrics to continuously track effects and spot deviations from intended outcome
consider adding criteria which make it explicit when the outcome of an agreement would be considered unsuccessful
when reviewing an agreement, consider evolving the evaluation criteria based on what you have learned